Terms of Service

Last updated: 7 June 2026

1. Introduction

These Terms of Service (“Terms”) govern your use of the website cloudgurusa.co.za and the services provided by Cloud Guru Africa (“Cloud Guru Africa”, “we”, “us” or “our”). By using this website or engaging us to provide services, you accept these Terms. If you do not agree with them, please do not use the site or our services.

2. Our Services

We provide a range of digital services, which may include hosting & email, domain registration, web design, search engine optimisation (SEO), CRM/HRM solutions and related add-on services. The specific services we will provide to you, together with their scope and deliverables, are set out in each quote or proposal we issue.

3. Quotes, Fees & Payment

  • Quotes are valid for 30 days from the date of issue.
  • Work begins once a quote or proposal has been accepted.
  • Invoices are payable in accordance with the terms stated on them.
  • Monthly services renew automatically until cancelled with reasonable notice.
  • Prices exclude VAT unless otherwise stated.

4. Your Responsibilities

To enable us to deliver our services, you agree to provide accurate information, content and access in a timely manner. You confirm that you have the necessary rights to any materials you supply to us, and you agree to pay all amounts owing on time.

5. Intellectual Property

On receipt of full payment, the deliverables we create specifically for you transfer to you, except for third-party components and our own pre-existing or licensed components, which remain owned by their respective owners or by us. We may showcase completed work in our portfolio and marketing materials unless you ask us in writing not to.

6. Third-Party Services

Some of our services rely on third parties – for example hosting providers, Microsoft, connectivity providers, payment processors and analytics services. Your use of those services may be subject to the third party’s own terms and conditions, which apply in addition to these Terms.

7. Warranties & Disclaimers

We provide our services with reasonable skill and care. To the extent permitted by law, this website and its content are provided “as is” and “as available”, without warranties of any kind, whether express or implied.

8. Limitation of Liability

To the extent permitted by law, our total liability to you in connection with any service is limited to the fees you have paid to us for that service. We are not liable for any indirect, special or consequential loss, including loss of profit, revenue, data or goodwill.

9. Termination

Either party may end ongoing services by giving reasonable written notice to the other. On termination, any outstanding fees for work performed up to the date of termination remain payable.

10. Governing Law

These Terms are governed by the laws of South Africa, and any dispute arising from them is subject to the jurisdiction of the South African courts.

11. Changes

We may update these Terms from time to time. The latest version will always be posted on this page together with the date on which it took effect. Your continued use of the site or our services after any change constitutes acceptance of the updated Terms.

12. Contact Us

If you have any questions about these Terms, please contact us:

  • Email: info@cloudgurusa.co.za
  • Address: Boksburg, South Africa